To enjoy a safe trip to Osaka
■Consultation desk for foreign tourists
・ Osaka Convention & Tourism Bureau has set up the following counter for foreign tourists.
Osaka Call Center
・The Japan National Tourism Organization (JNTO) has set up a 24-hour multilingual call center, the Japan Visitor Hotline, to respond to emergencies (accidents, illness, etc.), disasters, and general tourist information. Tel: 050-3816-2787
■ Providing information through websites, etc.
Other information about hospitals with multilingual support
・Osaka Prefecture website "Osaka Medical Net"
https://www.mfis.pref.osaka.jp/omfo/
・"Osaka Disaster Prevention App" is a disaster prevention app that can be used daily to receive disaster prevention information within Osaka Prefecture.
https://www.pref.osaka.lg.jp/shobobosai/odp-app/index.html
・Japan National Tourism Organization
https://www.jnto.go.jp/emergency/jpn/mi_guide.html
■Online medical consultation
・Remote health and medical consultation with doctors in Japanese, English, and Chinese
・Medication prescriptions, etc.
Japanese: https://oh-doctor.com/start-spot/?group=octb
English: https://oh-doctor.com/en/start-spot-en/?group=octb
Simplified Chinese: https://oh-doctor.com/zh/start-spot-ch/?group=octb
Traditional Chinese: https://oh-doctor.com/zh-tw/start-spot-tw/?group=octb
*The online medical consultation service is provided by OHDr.. A separate contract is required to receive the service.
■Consultation desk for foreigners living in Osaka
If you are a foreigner living in Osaka, please contact us here.
Osaka Foundation for International Exchange (OFIX)
Phone number: 06-6941-2297
Reception hours: Mondays and Fridays 9:00 to 20:00 (excluding public holidays), Tuesdays, Wednesdays, and Thursdays 9:00 to 17:30 (excluding public holidays), 2nd and 4th Sundays 13:00 to 17:00
Supported languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali, Japanese
Osaka International House Center (i-house)
Phone number: 06-6773-6533
Reception hours: 9:00 to 19:00 (Monday to Friday), 9:00 to 17:30 (Saturday, Sunday, and public holidays)
Supported languages: English, Chinese, Korean, Vietnamese, Filipino, Japanese