[From June 10th] New telephone consultation service for foreign tourists regarding the COVID-19 outbreak has been added
[Consultation desk for foreign tourists]
■ Osaka Prefecture COVID-19 Telephone Consultation Center
・ About the COVID-19 Telephone Consultation Service
[Consultation desk for tour conductors and package tour passengers (travel companies and tour conductors)]
・ Fever SOS (Osaka Prefecture COVID-19 Medical Consultation Center)
*If you are staying in an area other than those listed below, click here.
・ Consultation centers in government-designated core cities
*If you are staying in Osaka City, Sakai City, Takatsuki City, Higashiosaka City, Toyonaka City, Hirakata City, Yao City, Neyagawa City, or Suita City, please click here.
■ Osaka Convention & Tourism Bureau Call Center for Foreign Tourists
■The Japan National Tourism Organization (JNTO) operates a 24-hour multilingual call center.
[Infection status]
■About Osaka Prefecture's COVID-19 Warning Signals (Osaka Model)
About COVID-19
・ Latest infection trends in Osaka Prefecture
[Measures to prevent the spread of infection]
<For facility (store) users and event participants> About the Osaka COVID-19 Tracking System
・ Infection prevention guidelines for each industry (PDF)
・About the infection prevention declaration sticker
Osaka Prefecture's "infection prevention stickers" are displayed at stores and other businesses that are taking measures to prevent the spread of COVID-19. You can find out more about participating stores here.
Click here to see stores that have registered infection prevention stickers
Avoid the risk of infection and have a safe and enjoyable trip!
[Consultation desk for foreigners living in Osaka]
If you are a foreigner living in Osaka, please contact us here.
・ Osaka Foundation for International Exchange (OFIX)
Phone number: 06-6941-2297
Reception hours: Mondays and Fridays 9:00 to 20:00 (excluding public holidays), Tuesdays, Wednesdays, and Thursdays 9:00 to 17:30 (excluding public holidays), 2nd and 4th Sundays 13:00 to 17:00
Supported languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali, Japanese
・ Osaka International House Center (i-house)
Phone number: 06-6773-6533
Reception hours: 9:00 to 19:00 (Monday to Friday), 9:00 to 17:30 (Saturday, Sunday, and public holidays)
Supported languages: English, Chinese, Korean, Vietnamese, Filipino, Japanese
[Information provided via website etc.]
Other information about hospitals with multilingual support
・Osaka Prefecture website "Osaka Medical Net" https://www.mfis.pref.osaka.jp/omfo/
・ Osaka Safe Travels: To ensure the safety of international travelers, we provide information useful in the event of a disaster, such as emergency evacuation sites and traffic information.
・Japan National Tourism Organization https://www.jnto.go.jp/emergency/jpn/mi_guide.html
[Caution regarding entry into Japan]
・ Ministry of Foreign Affairs website