Osaka Model of COVID-19 Warning Signal

Osaka prefecture has established its own standards of “warning” and “state of emergency” for the infection spread situation of COVID-19, and operates the “Osaka Model” to notify citizens with a traffic signal (green, yellow and red).

Green (cancellation of warning/state of emergency)
Yellow (warning)
Red (state of emergency)

The business days/hours are subject to change in order to prevent the spread of infection by COVID-19, the new coronavirus.
Please refer to the official website for details.

Information Regarding the COVID-19

■Osaka Prefecture Coronavirus Emergency Measures (Outline)

・About new coronavirus infectious disease

・Latest updates on COVID-19 in Osaka

■Notice from Immigration Services Agency of Japan

Due to the spread of the new coronavirus infection, the target of foreigners who cannot enter Japan has been expanded. It will be as follows from midnight on Aug 30, 2020.
　1.Foreign nationals who stayed in the countries / regions listed in accompanying table within 14 days before the application for landing 　[Table ]
　2.Foreign nationals holding a passport issued in Hubei or Zhejiang, China
　3. Foreign nationals who were onboard the cruise ship Westerdam that departed from Hong Kong

■Visa Restrictions

Ministry of Foreign Affairs of Japan　（Official website ）
Ministry of Justice （Official website ）
The Japan National Tourism Association（Official website ）
Kansai International Airoport （Official website )
■Embassies and Consulate Generals （Ministry of Foreign Affairs of Japan website)

We at the Osaka Convention and Tourism Bureau are working closely alongside as well as both the Osaka City and Osaka Prefectural governments in order to provide up-to-date information to all visitors.
We are currently operating the following consultation and advice services.

■Consultation Services for Residets in Osaka

Click here for details.
・Osaka Foundation of International Exchange (OFIX)
Tel : 06-6941-2297
Open: Mon. & Fri 9:00 -20:00 (except national holidays), Tues., Wed. & Thurs. 9:00- 17:30 (except national holidays) 2nd & 4th Sun. of each month 13:00-17:00
Languages:English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali, Japanese

・Osaka International House Foundation (I-house)
Tel : 06-6773-6533
Open: Monday-Friday 9：00～19：00
Saturday, Sunday & holidays　9：00～17：30
（※Excluding new year holidays）
Languages:English,Chinese,Korean,Vietnamese,Filipino,Japanese

■Consultation Services for Visitors to Osaka from Abroad.

【Telephone Consultation Services and Inquiry Counters】
・ We at the Osaka Convention and Tourism Bureau have opened the following telephone consultation services and inquiry counters.
Osaka Call Center

・The Japan National Tourism Association (JNTO) operates a 24-hour Japan Visitor Hotline. This multilingual hotline can be used for accident and emergency situations as well as for general tourist information. If you require emergency support or advice, please contact the following number. Japan　Visitor Hotline Tel 050-3816-2787

【Online Information Regarding Medical Facilities】

　For additional information regarding medical facilities with multilingual support:
・Osaka Prefectural Government Homepage “Osaka Medical Net for Foreigners”:　https://www.mfis.pref.osaka.jp/omfo/
・Osaka Safe Travels 　To ensure the safety of overseas travelers, provides disaster-related information such as emergency shelters and transportation. Must-visit website while traveling in Osaka.
・The Japan National Tourism Association Homepage 　https://www.jnto.go.jp/emergency/eng/mi_guide.html

We wish a safe and enjoyable stay to all of those visiting Osaka at this present time.

Telephone numbers in case of emergency

This is a list of contact information which you need to know in case of emergency such as accidents, natural disasters or injuries, etc. for notification and information gathering.It is effective that you confirm the contact information in advance so as to stay calm and act properly in case of emergency.

Crime/ Accident

Please call the emergency number of the police " 110".
How to call Dial 110 (Website of the Osaka Prefectural Police Department）
【Reference】
・The Police Box ("Koban") at Minami and Kita area （Website of the Osaka Prefectural Police Department）
・Information about police stations in Osaka city （Website of the Osaka Prefectural Police Department）
・Information about police stations outside Osaka city （Website of the Osaka Prefectural Police Department）

Fire / Ambulance

Please call the emergency number of the fire department " 119".
How to call Dial 119 （Website of the Osaka Municipal Fire Department）

Disasters

・Osaka Safe Travels 　To ensure the safety of overseas travelers, provides disaster-related information such as emergency shelters and transportation. Must-visit website while traveling in Osaka.
・List of hotels that can provide temporary shelter for tourists 　Please check the web site below to see hotels that can provide shelter for tourists during natural disasters such as major earthquakes, etc.
・Safety tips for travelers (Website of the Japan Tourism Agency)
・The purpose of this website is to provide information to ensure safe travel for foreign tourists visiting Japan.
　Application"Safety tips" (Website of JNTO)
　"Safety tips" is a push-enabled app for Earthquake Early Warning and Tsunami Warning within Japan
・Osaka disaster prevention net （Website of Osaka Prefecture）
・Disaster Prevention Portal (Website of the Ministry of Land, Infrastructure, Transport and Tourism)
This portal site provides information related to disasters that may occur in Tokyo as well as useful disaster prevention information. This is a precautionary measure taken in case the Tokyo metropolitan area is directly affected by harmful seismic activity. In particular, it has been set up in preparation for the 2020 Olympic and Paralympic games in Tokyo.

Others

・Embassies and Consulates in Japan (Website of the Ministry of Foreign Affairs of Japan）
・Osaka Information Service for Foreign Residents (Website of the Osaka Foundation of International Exchange(OFIX))
・Osaka Free WiFi （Website of the Osaka Convention & Tourism Bureau）
・Helping You Plan （Website of the Japan National Tourism Organization(JNTO)）